Plans built around how the work actually happens.

They are indicative starting points rather than a final quote. What you actually pay depends on the size and complexity of your stack, the service level you need, and the scope we agree together — a single marketing site and a multi-integration platform do not cost the same to look after. Every engagement is quoted in writing after a short scoping call, and the number in your proposal is the number on your invoice; we do not revise a quote after you accept it.

Each plan includes a defined bucket of hours, and we track consumption against your account and publish the balance in the monthly report. When a request will take you past the bucket, we tell you before we start, share a written estimate, and proceed only once you approve it. Approved extra hours appear on the same month's invoice at the plan's hourly rate. Maintenance hours do not carry forward; pre-paid development hours on Build + Care roll over for one quarter.

Yes. You can move up a plan from the start of any billing month and we pro-rate the difference. Moving down takes effect from the next billing cycle after your notice period, so the service level you are paying for is the one you actually receive. Most fixed-price Development clients move onto a Care Plan or Build + Care once the post-launch warranty ends.

Care & Maintenance has a three-month minimum term and Build + Care has six months, so the roadmap has room to land. After the minimum term both run month to month with 30 days' written notice on either side. Fixed-price Development is not a subscription — it ends when the agreed milestones are accepted. On exit we hand over source code, credentials, and documentation in full; nothing is held back.

Maintenance keeps what already exists working as specified: bug fixes, security patches, dependency and framework updates, backups, monitoring, content edits, and keeping live integrations healthy. New development changes or adds behaviour — a new screen, a new report, a new integration, a new user role, or a redesign. Where a request is genuinely borderline we say so up front, and if it is small we absorb it into your included hours rather than raise a change request.

Yes — a large share of our maintenance work is on codebases we inherited. We start with a fixed-fee technical audit covering the code, dependencies, infrastructure, and security posture, and share a findings report with the risks and the remediation effort involved. If you go ahead with a plan, the audit fee is adjusted against your first invoice. We do not take responsibility for a live system sight unseen.

No. All amounts on this page are exclusive of taxes. GST is charged at the prevailing rate, currently 18% for software and IT services, on every invoice. We are an India-based supplier and issue a GST-compliant tax invoice, so share your GSTIN at onboarding to have it printed on the invoice and claim input tax credit.

Retainers are billed monthly in advance and are due before the service month begins. Fixed-price development is billed by milestone — an advance to start, staged payments as milestones are accepted, and a final payment on handover. Invoices are payable within seven days by NEFT, RTGS, IMPS, or UPI. If an account passes fifteen days overdue we pause new work after written reminders, but we will always talk to you before that happens.